Delete your information

Email us to review, correct, or delete information you shared through this website.

Effective
October 4, 2026
Email your request
hello@ezpups.co

What to include

Write from the same address you used when contacting EZ Pups, if possible. Please share only what we need to find your information.

  • Your name and the phone number or email address you used.
  • About when you contacted us and which website page you used, if you remember.
  • Whether you want us to review, correct, or delete information, or help stop calls, texts, or email.

What we can address

Your request may cover contact details, messages, information about your dog or training goals, and related website details connected to your request.

What happens next

We may ask a follow-up question to confirm that the information belongs to you. This protects someone else's information from being disclosed or deleted.

We will tell you what we did or explain why some information needs to remain.

What may need to remain

We may keep information needed for legal, security, fraud prevention, accounting, dispute, or customer-service reasons. We may also keep the minimum information needed to honor an opt-out.

Copies in backups or service-provider logs may remain until they expire through normal retention and backup processes.

Stop calls, texts, or email

Reply STOP to an EZ Pups text to stop SMS. For calls or email, tell us which phone number or email address you want us to stop using.